Legal Document

499bet Terms and Conditions

This document sets out all conditions relating to registration on the 499bet platform, account management, accepting bonuses, and financial transactions. Please read the entire document carefully before using the service.

Last Updated: January 2025 Language: Bengali Eligible Age: 21+

These terms and conditions may change at any time. It is each member's responsibility to review this page regularly.

1

General Terms and Conditions

1.1 Nature of the Agreement

These terms and conditions form a legally binding agreement between the 499bet platform and its members. By creating an account on 499bet or using any service on the platform, a member is considered to have given full consent to these terms and conditions. If you object to any term, you must refrain from using the service.

1.2 Definition of Service

"499bet" refers to all online gaming services on this platform, including sports betting, live casino, slot games, fishing games, and other gaming products. "Member" refers to any person registered on 499bet who uses the service.

1.3 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any dispute over interpretation, the Bengali version shall prevail. 499bet reserves the right to make the final interpretation in cases of any ambiguity.

Advice for Members: For questions related to these terms and conditions, use 499bet's 24/7 live chat support. Our representatives can assist in both Bengali and English.
2

Account Registration and Eligibility

2.1 Age Eligibility

To register on 499bet, a member must be at least 21 years old. Use of this platform by minors is strictly prohibited. By creating an account, the member confirms that they meet this age requirement. 499bet may request identity documents at any time to verify age.

2.2 Registration Requirements

All information provided at the time of registration must be complete, accurate, and current. The following details are mandatory:

  • Full legal name (as per National ID card)
  • Active mobile number
  • Valid email address
  • Date of birth

If false information is provided, 499bet has the right to close the account immediately, and the remaining balance in the account may be forfeited.

2.3 Single Account Policy

Each member may operate only one account. Creating multiple accounts from the same mobile device, IP address, or household is prohibited. If multiple accounts are found, all accounts will be cancelled and any associated bonuses will be forfeited.

2.4 Geographic Restrictions

499bet provides services to users in Bangladesh. The member confirms that using online gaming services from their location does not violate the local laws and regulations applicable to them.

3

Account Security

3.1 Protection of Personal Credentials

A member's login details — username and password — are entirely personal and confidential. These must not be shared with anyone. Any activity carried out from a member's account will be considered to have been done by the member themselves, unless they immediately notify 499bet of unauthorised access.

3.2 Password and Account Protection

Members must maintain a secure password. A strong password should include the following elements:

  • At least 8 characters
  • A mix of uppercase and lowercase letters
  • Use of numbers and special characters
  • Not reusing passwords used on other sites

3.3 Account Verification

Before processing a withdrawal request, 499bet may verify identity. This process may require submitting a National ID card, passport, or other government-issued documents. If a member does not cooperate with the verification process, the withdrawal request will remain on hold.

Warning: 499bet will never ask for a password or OTP via phone, SMS, or email. Any such request may be fraudulent.
4

Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on 499bet is ৳100 (applicable for all methods). Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Members may only use payment methods registered in their own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals may only be made through the same method used for the deposit. Withdrawal requests are generally processed within 10 to 45 minutes. However, this time may increase if additional verification is required.

4.3 Third-Party Transactions Prohibited

Depositing from a third-party account or withdrawing to a third-party account is strictly prohibited. Violating this condition may result in the transaction being cancelled, the account being suspended, and the funds not being returned.

4.4 Currency

All transactions on 499bet are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not accepted.

5

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, a ৳1,000 deposit gives a ৳2,000 bonus, making the total balance ৳3,000, and ৳2,000 × 10 = ৳20,000 must be wagered before withdrawal. A bonus is not free money — it must meet specified conditions before it can be withdrawn.

5.2 Other Promotional Offers

499bet provides the following regular promotional offers:

  • Weekly 499bet Reload Festival: 30% on deposit, up to ৳8,000, wagering 15x, minimum deposit ৳100.
  • 499bet Slot Win Journey: 50% on deposit, up to ৳10,000, wagering 20x, once every Monday.
  • Friday Night Fun Deposit: 40% on deposit, up to ৳12,000, wagering 18x.
  • 499bet Birthday Gift: up to ৳2,000, wagering 10x, for verified account members.
  • Refer a Friend and Win with 499bet: up to ৳3,000, wagering 8x, for each successful referral.

5.3 General Rules for Bonus Use

  • A bonus may be claimed only once per account.
  • Multiple bonuses cannot be active at the same time, unless the specific promotional terms state otherwise.
  • Winnings from a bonus cannot be withdrawn if the wagering requirements have not been met.
  • If bonus abuse is suspected, 499bet reserves the right to cancel the bonus and investigate the account.
  • Bonus funds and winnings earned from bonuses are tracked separately.
6

Betting and Gaming Rules

6.1 Validity of Bets

Every bet placed on 499bet is treated as a contract. Once a bet is confirmed, it cannot be changed or cancelled, unless incorrect odds or conditions were displayed due to a system or human error.

6.2 Erroneous Odds and Payouts

499bet reserves the right to void bets placed at odds that are clearly incorrect or displayed due to a system error. In such cases, the amount used in the bet will be returned to the member's account.

6.3 Integrity of Play

If any member attempts to influence the outcome of a game or exploit system vulnerabilities using betting software, bots, artificial intelligence, or any other technological means, the account will be closed immediately and the balance will be forfeited.

6.4 Sports Betting

When betting on cricket (including BPL, IPL, T20 World Cup), football, and other sports, the following rules apply: if a match is cancelled, the bet will be refunded; for live betting, the odds at the moment the bet is confirmed will apply; if a match venue or rules change for any reason, 499bet reserves the right to make a decision.

6.5 Mobile App

499bet's Android and iOS apps are available through official channels. These same terms and conditions apply equally to all transactions and betting activity conducted through the app.

7

Responsible Gaming

499bet believes gaming should be a form of entertainment. By following our detailed guidelines on responsible gaming practices, members can keep their gaming activity in check.

7.1 Setting Limits

Members can set daily, weekly, or monthly deposit limits in their account settings. Once a limit is set, it cannot be reduced after it takes effect, but it may be increased gradually.

7.2 Self-Exclusion Feature

If a member feels that their gaming habits are becoming problematic, they can apply for self-exclusion or a cooling-off period. During this time, it will not be possible to access the account or place bets.

7.3 Protection of Minors

If anyone under the age of 21 has access to a member's device, the member is responsible for keeping their account secure. If underage gaming activity is suspected, 499bet will investigate the account.

8

Account Suspension and Closure

8.1 Rights of 499bet

499bet reserves the right to suspend or close any account without prior notice in the following circumstances:

  • Violation of any clause of these terms and conditions
  • Evidence of providing false information or identity fraud
  • Bonus abuse or operating multiple accounts
  • Suspicion of money laundering or other unlawful financial activity
  • Attempting to attack the platform's technical infrastructure
  • Threatening or harassing other members, staff, or third parties

8.2 Member's Rights

A member may request the closure of their account at any time. In this case, the balance in the account (excluding bonus funds) will be returned to the member's registered payment method, provided all verification requirements have been met.

8.3 Inactive Accounts

If there are no transactions for 12 consecutive months, the account will be marked as inactive. To reactivate an inactive account, the member must seek assistance via live chat.

9

Privacy and Data Protection

499bet's policy on the collection, storage, and use of members' personal information is described in detail in our Privacy Policy, which forms an integral part of these terms and conditions.

9.1 Purpose of Data Use

Information provided by members is used for the following purposes:

  • Identity verification and account management
  • Processing deposits and withdrawals
  • Providing customer support
  • Informing members about relevant promotional offers
  • Fraud prevention and maintaining platform security

9.2 SSL Security

499bet uses SSL encryption technology to keep all data transmissions secure. Members' financial information is stored in encrypted form and protected from unauthorized access.

9.3 Sharing Information with Third Parties

A member's personal information will be shared with third parties only when it is necessary for payment processing, compliance with government regulations, or fraud investigation. Information is not shared for marketing or commercial purposes without the member's consent.

10

Dispute Resolution

10.1 Filing a Complaint

If a member has an objection regarding any decision or transaction at 499bet, they may file a complaint via 24/7 live chat or email. When filing a complaint, the account ID, a detailed description of the issue, and relevant transaction details must be included.

10.2 Resolution Process

499bet will review the complaint received and inform the member of the outcome. In the case of technical disputes, the game server logs will be considered as final evidence. The final decision of 499bet will be considered binding.

10.3 Time Limit

If a complaint is not filed within 30 days of an incident, the right to make a claim regarding that incident cannot be exercised at a later time.

Get Support: Contact 499bet's live chat directly for a quick resolution to your issue. Our Bengali-speaking representatives are available day and night to assist you.
11

Limitation of Liability

11.1 Limits of Service Provision

499bet always strives to provide uninterrupted service. However, 499bet is not liable if service is disrupted for the following reasons:

  • Internet disconnection or network issues
  • Issues with third-party payment gateways
  • Unplanned server maintenance or upgrades
  • Natural disasters or man-made emergencies

11.2 Third-Party Content

499bet is not responsible for the technical performance of game software provided by third-party game providers on 499bet — such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe. Game outcomes are determined entirely by independent Random Number Generator (RNG) technology.

11.3 Liability for Gaming Losses

Members participate in gaming activities voluntarily and bear full responsibility for all financial losses. 499bet is not liable for any direct or indirect financial losses arising from gaming activities.

12

Changes to Terms

12.1 Right to Make Changes

499bet reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified via email or platform notifications.

12.2 Acceptance of Changes

Continued use of 499bet after changes to the terms and conditions will be considered as the member's acceptance of the updated terms. If the updated terms are not acceptable, the member may request account closure.

12.3 Version Control

This page always displays the latest and currently applicable terms and conditions. Older versions are no longer valid. For more information about 499bet, please read the About Us page.

The latest version of these terms and conditions was published in January 2025 and took effect immediately.

21+ All gaming and betting services at 499bet are for individuals aged 21 and above only. If you experience a gambling problem, contact our live chat for support.